Ageing Dementia and Disability Connections
4325 4455
2/55 Main St, Pialba
Information and support for people with disabilities who are aging or have dementia and their carers.
Anglicare Southern Queensland
1300 610 610
12 Banksia St, Point Vernon
A range of aged care services including, but not limited to nursing, cleaning services, homeware, personal care and household assistance.
Australian Hearing
4303 2600
8/55 Main St, Hervey Bay
Hearing assessment, hearing aids, rehabilitation and advice
Blue Care Fraser Coast
4325 5796
Community Care and Aged Care Packages. Provides care to frail, elderly people in their own homes.
Carers Queensland
Signature Building, Level 1, Unit 8/19-21 Torquay Rd, Pialba.
Support and information for carers of people with disabilities and the frail aged.
Carinity Home Care
4197 2800 0491 050 336
22 Charles St Pialba
Supporting seniors to remaining living independent. Full range of services including personal and nursing care, domestic help, outings, shopping assistance, and transport.
Centacare Community Services Fraser Coast
4194 0172
6/152 Boat Harbour Drive, Pialba
Social support, respite, personal care and domestic assistance for older persons and persons with a disability and CDC packages.
Co-Ordinated Support Services - Hervey Bay Neighbourhood Centre
4194 3061
22 Charles St, Pialba
NDIS ready, Provide disability support, aged care information and referral (Angel Flights), post- operative care, respite and much more.
Elder Abuse Helpline
1300 651 192
Feros Care Home Care
1300 763 583
Personal and domestic help to remain independent in your own home. Occupational therapy assessment, physiotherapy, podiatry, transport, home maintenance.
Feros Care LifeLink
1300 851 771
Exciting every day and emerging technologies to support you to stay safe, independent and connected at home.
Fraser Coast Palliative Care
0417 885 729
Free of charge where possible offering medical/mobility equipment for general assistance to maintaining health, well-being, independence and comfort whilst at home.
Hervey Bay District Senior Citizens Club Inc
4128 4837
28 Totness St, Torquay
Indoor bowls, craft, 500 cards, Tai Chi, line dancing, table tennis, hand & foot, laughing exercise, computer training.
Hervey Bay Sixty & Better Healthy Ageing Program Inc
4194 6781
459 Boat Harbour Drive, Torquay
Activities for seniors, including card and board games, exercises, art classes, meditation. Support information about loneliness, housing, isolation, health, elder abuse and much more.
Seniors in Focus Project / Halcro Street Community Centre and Garden
4194 2441
30 Halcro St, Pialba
Information, referral, activities, events, one-on-one contact.
Integrated Living Australia Ltd - Fraser Coast
1300 782 896
Packages delivered are community aged care and extended aged care. However, Integrated Living is an approved disability services provider and offer fee for service.
LifeTec
1300 543 383
Providing dedicated assistive technology (AT) services including AT trial and assessment, home modification, AAC solutions, and more. Registered provider NDIS and My Aged Care.
Meals on Wheels Fraser Community
4128 1334
39a Islander Rd, Pialba
Home delivered nutritious meals to people requiring assistance. Lactose free, gluten free, and diabetic meals available.
Mixed Probus Club of Hervey Bay
4124 7023
Boat Club, Buccaneers Drive, Urangan
Meets on the 4th Thursday of the month. Come and hear about the great trips and tours we have planned.
Older Men Unlimited
4128 9011
187 Bideford St Torquay
Information and support for older men who may be feeling isolated or lonely.
Ozcare
1300 692 273
35 Davis Drive, Kawungan
Delivering aged care, disability care, nursing and health services.
PressCare
4194 3500
Assisting older persons to maintain their independence whilst remaining in their own home.
QLD Aged & Disability Advocacy / ADA Australia
1800 818 338
Free, confidential advocacy support to resolve aged or community care service related issues.
Seniors' Card - Dept of Communities, Child Safety and Disability
13QGOV/137468
Services Seniors in Focus
4194 2441
Halcro St Community Centre
Seniors Legal and Support Service
4124 6863
6/16 Torquay Rd, Pialba
Free legal advice and support for seniors 60 years and over who are experiencing, or are at risk or, elder abuse, mistreatment or financial exploitation.
Seniors Enquiry Line
1300 135 500
Information on concessions, social activities, household assistance, retirement accommodation, financial and legal matters, health, education, transport and many other issues.
Suncare Community Services
1800 786 227
5/10 Liuzzi St, Pialba
Personalised in-home and respite care to help people continue to live independently in their own homes. Respite, domestic help, personal care, social support, home/garden. Home care packages.
Unicopia
4155 5068
5/6-8 Liuzzi St, Pialba
Disability support with a focus on supporting client to enhance their lives, promote independence and move toward their goals.
University of the Third Age (U3A)
0431 366 264
Learning for mature people who are retired or semi-retired.
Counselling Clinic
4194 3000
22 Charles St, Pialba
Free confidential counselling for individuals provided by qualified practitioners, bookings by appointment. A Medicare rebated clinic.
DVConnect Mensline QLD
1800 600 636
A free confidential telephone counselling, referral and support service established just for men.
DVConnect Womensline QLD
1800 811 811
A free hotline available for women who are experiencing domestic or family violence.
RSL Sub-Branch
4197 7477
11 Torquay Rd, Pialba
Pension and welfare support to the ex-service community.
St Vincent De Paul
4194 0861
21 Luizzi St, Pialba
Food and welfare assistance is provided for those in need of emergency relief. Appointments, by phone only.
The Salvation Army
4121 3643
11 Robertson St, Hervey Bay
Second hand clothing/furniture shop, limited emergency relief counselling referrals provided for those in need.
Red Shield Family Store
4121 0555
We Care 2 Inc
4124 0913
217-229 Main St, Urraween.
Call for appointment. Food Bank.
Campbell Hearing Solutions
4184 2044
Shop 2/15 Central Ave, Pialba
Hearing assistance and assessment, rehabilitation, counselling, fitting or hearing devices, free services for pensioners and veterans
CPL - Choice, Passion, Life
1800 275 753
132 Freshwater St, Torquay
Disability Support Providers specialising in drop in 24/7, in home, Community and Centre-based Allied Health Therapies and NDIS. Individual services tailored to your needs.
Deaf Services QLD
4121 5222
Provide information and support for the deaf, hard of hearing and their families.
IUIH Home Support Hervey Bay
1300 852 598
133 Denmans Camp Rd, Kawungan
Household and social support to help Aboriginal and Torres Strait Islander Elders and those with disabilities stay in their homes for longer.
Life Choice Wide Bay Burnett
4123 6288
1/1-17 Hershel Ct, Urraween
NDIS provider offering Community access, accomodation support, group activities, in home, allied health and early intervention services.
OAPL - Orthopaedic Appliances
3849 8152
Lot 5/85 Beach Rd, Pialba
Upper and lower limb prosthetics. Custom orthoses and supports such as AFO’s, foot orthotics, knee, wrist and spinal bracing. Funding is available.
Vision Australia
1300 847 466
The leading provider of blindness and low vision services in Australia. It supports thousands of people who are blind or have low vision, of all ages, in the home, school or work so they can live the life they choose.
Department of Aboriginal and Torres Strait Partnerships (DATSIP)
4125 9366
50-54 Main St, Pialba
Assist in increasing the economic participation and improve the community participation of Aboriginal & Torres Strait Islander Queenslanders.
Galangoor Duwalami Primary Healthcare Service
4194 5554
7-11 Central Ave, Urraween
Provides chronic disease management services.
Hervey Bay Hospital
4325 6666
Cnr Nissen St & Urraween Rd, Pialba
Wide Bay Mental Health and Specialised Service (AODS)
4128 5424
Door 3, Community Health Centre, The Village Complex, 34 Torquay Rd, Pialba
St Stephen’s Private Hospital
4120 1200
182-198 Nissen St, Hervey Bay
Wide Bay Oral Health Service Dental Clinics
1300 300 850
MACH 1 Property Services + MACORP
4122 4382
Home and yard cleaning and maintenance, bond clean rubbish removal and odd jobs. Pensioner discounts apply.
Translating & Interpreting Service (TIS) 24 hr
13 14 50
Crime Stoppers
1800 333 000
Public Trustee of Queensland
1300 360 044
Free will-making service, free safe custody of important documents, affairs of aged and disabled, enduring powers of attorney.
Fraser Coast Swiss Group
4194 0105
Social Group offering support and interpreter assistance to the Swiss and French speaking community in Wide Bay
St Johns Community Services Transport Access Project
1300 754 646
Providing transport options and coordinating transport for individuals, small groups and communities.
TransComCare
4194 3080
22 Charles St, Pialba
Community transport for CHSP eligible clients. Over 65 and unable to drive or under 65 with a permanent disability.
Legacy Fraser Coast
4194 5111
1 Bryant St, Pialba
Caring for the families of our deceased veterans and veterans who have given their health in services.
Veterans of Australia
4128 3759
7 Main St, Pialba
Services to all veterans and their families, offering advocacy, welfare and wellbeing support, social events, and community engagements.
Open Arms – Veterans & Families Counselling
1800 011 046
24-hour free counselling and support for you and your family
ADF Mental Health All-hours Support Line
1800 628 036
Confidential 24-hour telephone service for ADF members and their families
The Defence Family Helpline
1800 624 608
The first point of call for support, information and connection with the defence community, including the local Defence Community Organisation team. The Helpline is available 24-7 and is staffed by qualified human services professionals including social workers and psychologists.
Lifeline Australia
13 11 14
Free support services if you are in crisis and need to talk to someone.
1800RESPECT
1800 737 732
National Sexual Assault, Domestic and Family Violence Counselling Service.
Bravery Trust
1800 272 837
www.braverytrust.org.au
Offers financial support, financial counselling, food vouchers. If in crisis, they can provide emergency financial relief for essentials such as food, rent, bills, education, clothing and transport. Eligibility: Serving ADF member, ex-serving ADF member, serious illness or injury as a result of service, in financial hardship.
RSL DefenceCare
02 8088 0388
Assistance with Department of Veterans’ Affairs claims, advocacy at the Veterans’ Review Board, financial assistance, housing assistance, bereavement services, counselling, community support, Veteran Sport Australia Disaster assistance. They work with Australian veterans and their families, to provide a holistic and client-focused service, addressing their unique issues and concerns. RSL
DefenceCare helps Australian veterans and their families in times of illness, injury and crisis. Anyone across Australia is welcome to contact them and they will help if they can. Eligibility: Veterans and their families seeking help with claims, advocacy and well-being.
Defence Force Welfare Association (DFWA)
02 8335 5447
www.dfwa.org.au
The DFWA has a Relief Fund to assist the welfare of both members and former members of the Association, and ADF members and their families in times of hardship, where existing funding or grants or entitlements do not provide support. For the purposes of the Trust, “families” includes widows, widowers and their dependants.
Soldier On
Soldier On supports those who have served and continue to serve in the ADF. They also support immediate family members. The service aims to assist individuals in building resilience and in creating and expanding meaningful connections with family, community and employers.
Central Queensland Indigenous Development
4313 1195
CQID is central Queensland’s leading organisation committed to positive social change for Indigenous Australians. This service provides family violence support and the “Good Way Change” behavioural change program for men who use violence and abuse.
Galangoor Duwalami Primary Healthcare Service Hervey Bay
4194 5554 Hervey Bay
4184 9969 Maryborough
Providing comprehensive, multi-disciplinary primary healthcare, encompassing physical, social and emotional wellbeing, spiritual and cultural care to the Aboriginal and Torres Strait Islander community of the Fraser Coast.
Brother To Brother Aboriginal Men’s Crisis Line
1800 435 799
Australia’s first 24-hour hotline assisting Aboriginal men by delivering a range of family violence programs and support.
Emergency Services
000
Please call Triple Zero (000) if you need urgent help from police, fire or ambulance services.
DV Connect Women
1800 811 811
DVConnect’s Womensline helps Queenslanders who want to escape domestic violence. Their service is for anyone identifying as a female, regardless of age, accessibility, ethnicity, gender orientation, or ethnicity. This service includes the LGBTQ+ community.
DV Connect Men
1800 600 636
DVConnect Mensline is a free, confidential telephone counselling, referral, information and support, service for Queenslanders identifying as male, and who may be experiencing or using domestic and family violence.
Lifeline
13 11 14
Lifeline is a non-profit organisation that provides free, 24-hour telephone crisis support service in Australia. Volunteer crisis supporters provide suicide prevention services, mental health support and emotional assistance, not only via telephone but face-to-face and online.
Beyond Blue
1300 22 4636
Beyond Blue provides support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.
Sexual Assault Helpline (7.30am-11.30pm, 7 days per week)
1800 010 120
The Sexual Assault Helpline offers emotional support and referral pathways to anyone who has, or thinks they may have been sexually assaulted or abused. It is also for those who are concerned someone they care about might have been assaulted or abused.
Centacare Domestic and Family Violence
4196 9777
Provides support to women who are experiencing, or at risk of experiencing, domestic and family violence.
Wide Bay Women’s Health Centre
4125 5788
A point of contact for women in need of support, information, counselling and/or referral in the Wide Bay area.
Mensline Australia
1300 789 978
Free 24/7 help, support, referrals & counselling services for men via telephone, online and video.
Good Hope Mens Shelter
4123 1845
Good Hope Men’s Service provides supported accommodation for single men experiencing homelessness, with assistance to get on their feet again.
UnitingCare Men Choosing Change
4191 3100
Men’s behaviour change course that aims to help men develop and maintain respectful attitudes and behaviours within their family and relationships.
1800RESPECT
1800 737 732
National domestic, family and sexual violence counselling, information and support service. Available 24/7.
Relationships Australia
1300 364 277
Relationship issues
Full Stop Australia
1800 385 578
Domestic, family and sexual violence support
Men’s Referral Service
1300 766 491
Advice for men about family violence) ntv.org.au/mrs/
Community Legal Centres Australia
(02) 9160 9500
Legal help
Rainbow Sexual, Domestic and Family Violence helpline
1800 497 212
Support for LGBTIQ+ community
National Aboriginal and Torres Strait Islander Legal Services
0490 534 572
Legal support for Aboriginal and Torres Strait Islander people
13Yarn
13 92 76
Support for Aboriginal and Torres Strait Islander people
Blue Knot Foundation Helpline
1300 657 380
Support for adult survivors of childhood trauma
National Counselling and Referral Service – Disability
1800 421 468
Support for people living with a disability
Kids Help Line
1800 551 800
All areas of support for kids/teens
WellMob
wellmob.org.au
No to Violence
ntv.org.au
Say It Out loud
sayitoutloud.org.au
Daisy app
1800respect.org.au/daisy
Community Mental Health
1300 64 22 55
A specialised service for individuals of all ages, directly affected by severe and complex mental illness and/or problematic substance abuse.
Beyond Blue
1300 224 636
Australia’s most well-known and visited mental health organisation, focused on supporting people affected by anxiety, depression and suicide.
Bridges Health & Community Care
1300 707 655
Bridges Health & Community Care is the Wide Bay’s longest established, leading provider of community-based mental health and drug and alcohol services.
Family Relationship Centre (Mediation)
1300 885 373
Guides separated parents through a child-inclusive parenting plan process. Counselling support and post-separation education for separated, or separating parents, and their children, as well as additional support for children through the Seasons for Growth program.
Family and Child Connect
13 32 64
Connecting families to the right service at the right time. Family and Child Connect is a free service to help with the challenges of raising a family and anyone can contact for help.
Harmony House
4124 1681
A supervised contact and changeover service for children and parents located in Hervey Bay.
Child Safety Services Intake
1300 703 762
Provide trained child protection workers to talk to you confidentially about your concerns for a child or children. The worker will then decide the best way of responding to the information provided.
Intensive Family Support Services
4194 3000
Works in partnership with vulnerable families providing intensive support for multiple and complex needs.
UnitingCare
4191 3100 Hervey Bay
4122 9000 Maryborough
Free confidential counselling services to support families under stress including relationships, domestic violence, separation, or financial stress
.
Centacare Youth and Family
4194 0172
Offers a range of programs for children and young people, including child and family counselling.
Trauma Assist/Wide Bay Sexual Assault Services
4194 5230
Committed to the principles of access, equity and client centered interventions for Adults, Children and Young People who have are living with the affects of trauma.
Relationships Australia
1300 364 277
Provides relationship support services to enhance human and family relationships.
Red Cross
07 4124 4511
Enables young people to access the knowledge, skills and resources that will increase their ability to stay safe and to seek help when needed.
Head Space (12 to 25 yrs)
07 4303 2100
Supports young Australians and their families to be mentally healthy and engaged in their communities.
Kids Help Line
1800 551 800
Free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
Bridges Health & Community Care
1300 707 655
Bridges Health & Community Care is the Wide Bay’s longest established provider of community-based mental health and drug and alcohol services.
Alcohol and Drug Information Services
1800 177 833
ADIS is a 24 hour, 7 day a week confidential support service for people in Queensland with alcohol and other drug concerns, their loved ones and health professionals.
Gambling 24 Hour Helpline
1800 858 858
Provides access to counselling and information services for problem gambling issues for those unable or reluctant to access face-to-face services.
National Debt Helpline
1800 007 007
National Debt Helpline is a not-for-profit service that helps people tackle their debt problems.
UnitingCare Financial & Gambling Counselling
4191 3100
Confidential counselling services to support individuals and families experiencing financial and/or gambling stress.
Mon, Wed, Fri - Hot Breakfast 6:30-8am FREE MEAL
We Care 2 Community Connect Food Van
4124 0913
Near the old skateboard bowl at the Seafront Oval in Pialba.
Tue - Breakfast 6:30-8:30am FREE MEAL
Comfort Kitchen
4194 3000
Urangan Community Centre, Elizabeth St, Urangan.
Wed - Hot 3 Course meal 5pm-6:30pm FREE MEAL
Hervey Bay Neighbourhood Centre
4194 3000
22 Charles St, Pialba.
Fri- Lunch 10am-1pm FREE MEAL
Salvos Connect Cafe
4125 2467
11 Robertson St, Urangan
Tue-Sun Hot Food 8am-8pm FREE MEAL
4194 5611
Scarness Takeaway, 346 The Esplanade, Scarness.
Depends on pay it forward collection tin.
Hervey Bay Neighbourhood Centre (QLD GOV Emergency Relief Program)
4194 3000
Pialba, QLD, 4655
Provides support to vulnerable Queenslanders experiencing immediate financial hardship and provides access to items such as vouchers for food, transport and essential items, contributions to payment of third-party accounts such as utility bills, and through the provision of food parcels. Contact the Neighbourhood Centre for more information.
Kindness Works - The Lounge
4124 7200
20 Nikenbah-Dundowran Road, Nikenbah QLD 4655
The Lounge is opened at various times throughout the week. The Lounge provides a quiet space where people can come and relax for a friendly chat, grab some hygiene supplies, food items, warm bedding, or enjoy a quiet game of cards or a cuppa with friends in a safe environment.
Kindness Works - Street Works / FREE MEALS / Food & Essentials Assistance
4124 7200
20 Nikenbah-Dundowran Road, Nikenbah QLD 4655
Tuesday breakfasts, food collection from major supermarkets and bakeries for dispersing to families in need, to provision of bedding, shelter and clothing, including hygiene back packs from the Tuesday breakfast area.
Kindness Works - COACH
4124 7200
20 Nikenbah-Dundowran Road, Nikenbah QLD 4655
COACH is a community-strengthening model that aims to empower individuals and families through one-to-one mentoring, breaking generational cycles of poverty and family breakdown.
We Care 2 (Emergency Relief) - By Appointment
4124 0913
229 Main St, Urraween QLD 4655
Food, pharmacy, and fuel vouchers as well as emergency travel.
We Care 2 Extra Choice Low Cost Food Centre
4124 0913
229 Main St, Urraween QLD 4655
Open to low-income earners with concession cards, senior card holders, pensioners, and self-funded retirees.
We Care 2 Counselling - By Appointment
4124 0913
229 Main St, Urraween QLD 4655
Free appointments with a qualified counsellor, specialising in grief, trauma, and crisis.
We Care 2 Sunshine Van
4124 0913
Van that has hot showers, a clothes-washing facility, and a phone charging port
Social Box - Single Serve Fresh Meals
0478 488 831
363 Esplanade, Scarness, Hervey Bay
Follow on Facebook for updates on when free meals are made available to those in need.
Victory Church - Food Hampers - Open Tuesday - Friday 2pm - 5:30pm
4123 2711
Cnr Saltwater Creek Road & Fazio Road, St Helens
Generous, value for money food hampers with varying sizes to suit your needs.